Established in 1980, John Conaty Ltd is the premier supplier of replacement parts for tractors and other agricultural machinery in Ireland. Irish Tractor Agri & Plant recently visited its premises in the heart of rural Co Meath to find out more about what is very much a thriving business these days.
These are busy times at John Conaty Ltd and they plan to try and keep things that way out at Sylvan Park, Kells, Co Meath right through to next year.
Up and running 43 years now, the company is Ireland’s leading agricultural tractor and excavator parts supplier and has built up a loyal customer base since its inception.
Indeed, much of the company’s success to date can be measured through the repeat business and positive word of mouth it has gained over the decades.
It also holds a glowing reputation when it comes to sourcing and supplying replacement parts for tractors and agricultural machinery.
Right now, John Conaty Ltd operates with 10 to 15 staff, between a full-time and part-time basis, that are situated at its fully licensed facility which is something of a landmark in North Meath and is known far and wide as the place to go if you need a part for a tractor or other agricultural machinery.
Having been first established as Sylvan Tractor Spares on the Oldcastle Road out of Kells by John Conaty back in 1980, November 2009 saw it incorporated as a limited company as John Conaty Limited T/A Sylvan Tractor Spares.
Today, the company offers its customers an extensive range of spare parts for all makes, including Massey Ferguson, Case IHC, Ford, John Deere, Fiat, Zetor, JCB, Hitachi, ZF, Carraro,Dana Spicer, etc.
You can also be guaranteed that if they do not have the part required, then they will always try and source it for you.
That approach by John Conaty Ltd has been another key component behind its success to date and all its parts are priced and quickly dispatched, making for a smooth and seamless purchasing experience.
Once an order is received by 11am in the company’s offices, it will be dispatched that same day.
Since ‘Day One’, the company has always been hugely customer-orientated, striving to make sure that customers are provided with both products and a service that they can depend upon.
An extensive range of stocked parts is held at the company base with the ever-expanding catalogue including components for agricultural tractors, vintage tractors and earthmoving machinery.
As well as this, John Conaty Ltd stocks a variety of new and used tractors, excavators and other agricultural machinery. The company has gained an unrivalled reputation for reliable, high-quality products with the capability, if required, of manufacturing out-of-line parts.
It also has a complete range of fibreglass products, including fenders, bonnets, internal panels, and several others on offer for customers.
Huge work has gone into making the John Conaty Ltd website – www.johnconaty.com – the excellent tool for customers that it is today. It features an ever-expanding online catalogue, including an extensive range of genuine OEM and third-party products, with all items numbered and photographed to optimise user-friendliness.
The site, which has been developed vastly over the past half decade or so, makes it easy for customers to find and purchase parts online in a matter of minutes.
Stephen Foley heads up the web sales department at John Conaty Ltd and outlined how setting up the website and developing it has all be part of the company’s mantra to provide the best possible service to customers at the best possible price.
“We now ship worldwide, to Canada, Australia, New Zealand, India, South Africa, United Arab Emirates etc. and our UK business has increased dramatically through online sales,” he said.
“We have a dedicated online sales team working around the clock to get orders out as soon as possible because we understand that machinery owners want their parts immediately.”
He added: “It’s an ongoing process and we are still uploading between 100 and 200 new items per week as well constantly updating the range. So, the range of items available is constantly being updated as well as increased…
“We’re very happy with how we are progressing as a business, not just with regards to online sales but in general. Our focus hasn’t changed at all – we are still here to provide the best service we can at the best possible price. That’s what we have always done and that’s what we will continue to do.”
The dedicated and knowledgeable online support team has been central to the continued success of John Conaty Ltd.
All in all, they possess unparalleled experience in the agricultural machinery sector and the team itself sets out to get customers’ online orders delivered in a timely fashion as they understand that machinery downtime means lost revenue.
An in-store pickup service is also provided for customers which allows them to pick up their parcel and go without having to wait in line inside the store.
All the company’s parts are carried in stock and are ready for immediate collection / dispatch and it is rare that John Conaty Ltd won’t have the specific part a customer is looking for. On such occasions, the part can usually be sourced in double-quick time.
All major credit and debit cards are accepted and payments can be made online, over the phone or in person. A bank transfer facility is also available. As soon as the payment has been successfully processed, the product will be shipped immediately.
Given the fantastic growth that the online sales side of the company has enjoyed in recent years, it’s safe to say that the future looks very bright indeed for John Conaty Ltd going forward.
John Conaty Limited,
Tel: 046 924 1178
(counter sales / second-hand parts) /
046 9247352 (web sale enquiries)
Fax: 046 9249259
Email: [email protected]
First published in Irish Tractor & Agri magazine Vol 11 No 2, March/April 2023